Legal & Compliance

Terms of Service

Please read these terms carefully before using Ensibuuko's services and platforms.

Last Updated: February 2026

Welcome to Ensibuuko Financial Technology Ltd. These Terms of Service ("Terms") govern your access to and use of our platforms, services, and applications designed for SACCOs, Microfinance Institutions, and Savings Groups across Africa. By accessing or using our services, you agree to be bound by these Terms.

1

Acceptance of Terms

By creating an account or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

Important: These Terms constitute a legally binding agreement between you and Ensibuuko Financial Technology Ltd.

2

Services Provided

Ensibuuko provides the following services:

Core Banking Solutions: Digital banking infrastructure for SACCOs and Microfinance Institutions
Mobile Banking Applications: Mobile apps for end-users to access financial services
Savings Group Platforms: Digital solutions for VSLAs and community-based savings groups
Lending Infrastructure: Embedded lending solutions and API integrations
3

User Obligations

As a user of our services, you agree to:

Provide accurate, current, and complete information during registration

Maintain the security and confidentiality of your account credentials

Use the services only for lawful purposes and in accordance with applicable regulations

Comply with all financial regulations in your jurisdiction

Not attempt to gain unauthorized access to our systems or networks

4

Intellectual Property

All content, features, and functionality of our services, including but not limited to software, designs, text, graphics, logos, and trademarks, are the exclusive property of Ensibuuko Financial Technology Ltd and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services without our prior written consent.

5

Limitation of Liability

To the maximum extent permitted by law, Ensibuuko Financial Technology Ltd shall not be liable for:

Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages

Loss of Data: Loss of profits, revenue, data, or other intangible losses

Service Interruption: Any interruption or cessation of service transmission

Third-Party Actions: Actions or inactions of third-party service providers

6

Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We may experience:

Planned Maintenance

Scheduled updates and system improvements

Technical Issues

Unforeseen technical difficulties or outages

7

Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for:

  • Violation of these Terms of Service
  • Fraudulent or illegal activities
  • Non-payment of fees or charges
  • Any conduct that we determine to be harmful to other users or our services
8

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uganda. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Uganda.

Questions About These Terms?

If you have any questions regarding these Terms of Service, please contact us:

Company: Ensibuuko Financial Technology Ltd
Address: Plot 238 Kikawa Road, Kiwatule, Kampala, Uganda